Terms and Conditions
Welcome to Lunaty. By accessing or using our website, purchasing our skincare products, or booking a consultation, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
Lunaty offers a range of services, including natural skincare products and personalized nutrition consultations provided by a Registered Holistic Nutritionist. These offerings are intended to support general wellness and are not substitutes for medical advice, diagnosis, or treatment. If you have specific health concerns or conditions, we encourage you to consult with a licensed healthcare provider before making any significant changes to your diet, supplement use, or skincare routine.
Our services are available to individuals aged 18 and over. By using this site, you affirm that you meet these eligibility requirements.
Nutrition consultations provided through this platform are educational in nature and based solely on the information you voluntarily provide. We do not diagnose or treat medical conditions, and we make no guarantees about the outcomes of any lifestyle or dietary changes discussed during our sessions. You accept full responsibility for any actions taken following a consultation and acknowledge that the advice is tailored to the information you choose to share.
Our skincare products are formulated with care and intended for external use only. As individual skin types vary, we recommend conducting a patch test prior to full use of any product. In the event of irritation or an adverse reaction, discontinue use immediately and consult a medical professional. While we aim to offer high-quality, effective skincare, we cannot guarantee the same results for every user.
When you sign up for our site or book a consultation, you may be asked to provide personal information such as your name and contact details. This data is collected solely to facilitate your consultations. All personal information is stored securely and will never be shared or sold to third parties without your explicit consent. For more information about how your data is used and protected, please refer to our Privacy Policy.
All prices listed on the website are in CAD and are payable at the time of booking or checkout. For consultations, we require a minimum of 24 hours’ notice to reschedule or cancel an appointment. For skincare products, we accept returns of unopened and unused items within 30 days of delivery. Please note that shipping fees are non-refundable and you must cover the cost of returning the product.
All content on this website, including product images, logos, copy, and blog posts, is the intellectual property of Lunaty and is protected under applicable copyright and trademark laws. No content may be copied, reproduced, or distributed without prior written permission.
We are not liable for any direct or indirect damages resulting from the use or misuse of our website, products, or services. This includes, but is not limited to, allergic reactions, delayed results, or misapplication of wellness advice. You agree to use this website and all of its content at your own discretion and risk.
We reserve the right to update or change these Terms and Conditions at any time without prior notice.
Any modifications will be posted on this page and take immediate effect. Continued use of the website indicates your acceptance of the revised terms.
These Terms and Conditions are governed by the laws of the Province of Ontario and applicable federal laws of Canada.
If you have any questions or concerns about these Terms and Conditions, please contact us at info@lunaty.ca.